ST Training Solutions - Success Skills Series
Shirley
In this issue
- Great new Success Skills books and new DVD from Shirley
- Making Great Connections that Count
- In the News
- ST Success Tips
- Quote of the Month

It's been a busy month for me, and the next few months look like being equally busy. I will not complain! You'll read in the first article here about two fabulous new books that have just been published in the ST Training Solutions Success Skills Series. You'll also see news of a new DVD that I have available: Don't Let Writing Be Your Weakest Link. All very exciting!

My annual one-day conference ASSAP® 2010 continues to build momentum, so do check out 'In the News' here for the latest update about a brand new sponsor coming on board with a S$200 gift for ALL PARTICIPANTS! Whoo hoo!!!

My feature article this month is 'Making Great Connections that Count'. This is all about how to build great relationships with colleagues and clients. Don't miss it if you want to enhance the quality of your relationships both personally and professionally.

All the best for March, and keep shaping the star in YOU!

Shirley


Great new Success Skills books and new DVD from Shirley

Professional Image: Your Roadmap to Success Maximise your Memory Power I'm delighted to announce the launch of two more books in the ST Training Solutions Success Skills Series: Nishant Kasibhathla's Maximise your Memory Power and Pang Li Kin's Professional Image: Your Roadmap to Success. I've really enjoyed working with Li Kin and Nishant, and they've put a lot of work into these books to make sure they are true to the spirit of the Series: easy-to-read, highly practical, and written in straightforward, simple language. Both these new books are packed with essential tools and strategies that will make you more effective and successful. These books will be in bookstores soon, and they are available online NOW!

DVD: Don't Let Writing Be Your Weakest Link I'm also very excited to tell you about my new DVD: Don't Let Writing Be Your Weakest Link was filmed at a recent event. It's a 60-minute DVD of my interactive presentation in which I share some simple techniques that will help you to become a better business writer. You'll learn all the basics of organising your thoughts, structuring your messages logically, and improving the language, style and tone of all your written messages. I had a lot of fun doing this DVD, and I know you'll like it. Of course, it's available for sale in all our workshops, and it's available online too!

Visit out online store now.



Making Great Connections that Count

Your effectiveness at work will largely depend on how much people want to interact and connect with you. The route to professional effectiveness is not only paved with knowledge and experience, but also with relationships. If people avoid you, it will be very difficult to do your job. If you are to make successful connections - connections that you can count on when you have new ideas and goals - you need to develop great working relationships.

If you want to make great connections that really count, there are five things you need to work on:

  1. Increase your credibility
    Credibility comes with transparency, engagement, and honest hard work.

  2. Find common interests
    Dale Carnegie said, "You can make more friends in two months by becoming interested in other people than you can in two years by trying to get the other person interested in you."

  3. Be courteous
    We all have a right to work in a cordial environment, and work flows more smoothly when the atmosphere and the people in it are pleasant. Put a smile on your dial, and be civil!

  4. Make others feel important
    We all like to be recognised and appreciated. If you want to make friends and enhance your reputation as a great communicator, learn how to make others feel important.

  5. Show humility
    Interestingly, very often the higher people rise and the more accomplishments they have, the higher their humility index. If you want to improve your relationships, practise humility. It's a strength, not a weakness.

Most people would agree that their satisfaction at work is largely derived from the way they, their colleagues and their clients communicate. As with any other endeavour, the more you put into it, the more you'll get back. When you start practising these basic success tools for making great connections, you will see the massive rewards they can bring, both personally and professionally.

Read more here and start practising these five steps to making great connections.



ST Training Solutions
Business Etiquette Essentials with Tina Altieri


Workshops Coming Soon

It's always great working with Tina Altieri especially with her great workshop Business Etiquette Essentials. This workshop is coming up on 18 March so sign up now if you don't want to miss this popular, practical workshop.

Here are some others coming up soon:

Wednesday 10 March 2010
Emotional Intelligence at Work with Leslie Choudhury

Tuesday-Wednesday 16-17 March 2010
Speaking without Fear with Alison Lester   WORKSHOP FULL!
(SDF Approved)

Thursday 18 March 2010
Business Etiquette Essentials with Tina Altieri

Thursday 25 March 2010
Dealing with Difficult People and Situations with Christian Chua
(SDF Approved)

Thursday 25 March 2010
Public Speaking as Easy as ABCD! (Seminar) with Michael Podolinsky
Partner Programme

Thursday-Friday 25-26 March 2010
Power Design For Presentation (For PowerPoint 2007) with Kelvin Lee
Partner Programme

Friday 26 March 2010
Public Speaking as Easy as ABCD! (One-On-One Coaching) with Michael Podolinsky Partner Programme

Tuesday 30 March 2010
Energise your E-mail Writing Skills with Shirley Taylor
(SDF Approved)




Shirley’s closing words
Shirley

Enjoy March, and I'll see you again in about a month's time.

Shirley and the team at ST Training Solutions




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In the News

ASSAP® 2010

The countdown is on to April, when it's time for our event of the year, ASSAP® 2010 at the Marina Mandarin Hotel. The big news is that we have had some great news from one of our sponsors - EVERY PARTICIPANT WILL RECEIVE A GIFT WORTH S$200! Yes, S$200!! And believe me, it's a great gift! We're keeping it under wraps for now, so you'll find out on 20 April - but only if you sign up!

What a fabulous programme we have lined up for you, with 8 international presenters at the main event on 20 April, plus these 3 one-day workshops on 21-23 April:

Personal Excellence in the Workplace
with Pamela Wigglesworth
Think Smart, Work Smarter
with Tremaine Du Preez
Time and Stress Management
with Jacinta Noonan

Hundreds of people have attended ASSAP over the last 5 years. Take a look at what these participants said about their experience:

"The conference is terrific and I've learnt lots from it. This is the best training conference I've ever attended."
Noriati Mohamat,Senior Admin,Carlton Marketing Group

"ASSAP is always a motivating conference."
Magdalene Oh, PA to CEO, Energy Market Company

Find out more about ASSAP® 2010 here, and sign up soon.


ST Success Tips

Success Tip from
Present for Success

People who speak slowly but smoothly, paying attention to the emphasis of their words, make the most impact.

Success Tip from
E-mail Etiquette

If you write a message in anger, avoid the temptation of hitting 'Send' straight away. Leave it in your drafts folder for a while, go make a cuppa, take some deep breaths. Then go back and re-think your e-mail. Chances are that you'll want to tone it down a bit!

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Quote of the Month
from Communication: Your Key to Success
by Shirley Taylor and Alison Lester

“It's phenomenal what openness and communication can produce. The possibilities of truly significant gain, of significant improvement, are so real that it's worth the risk such openness entails.”

Stephen R. Covey


In-House Training

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