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Great new Success Skills books and new DVD from Shirley
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I'm delighted to announce the launch of two more books in the ST Training Solutions Success Skills Series: Nishant Kasibhathla's Maximise your Memory Power and Pang Li Kin's Professional Image: Your Roadmap to Success. I've really enjoyed working with Li Kin and Nishant, and they've put a lot of work into these books to make sure they are true to the spirit of the Series: easy-to-read, highly practical, and written in straightforward, simple language. Both these new books are packed with essential tools and strategies that will make you more effective and successful. These books will be in bookstores soon, and they are available online NOW!
I'm also very excited to tell you about my new DVD: Don't Let Writing Be Your Weakest Link was filmed at a recent event. It's a 60-minute DVD of my interactive presentation in which I share some simple techniques that will help you to become a better business writer. You'll learn all the basics of organising your thoughts, structuring your messages logically, and improving the language, style and tone of all your written messages. I had a lot of fun doing this DVD, and I know you'll like it. Of course, it's available for sale in all our workshops, and it's available online too!
Visit out online store now.

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Making Great Connections that Count
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Your effectiveness at work will largely depend on how much people want to interact and connect with you. The route to professional effectiveness is not only paved with knowledge and experience, but also with relationships. If people avoid you, it will be very difficult to do your job. If you are to make successful connections - connections that you can count on when you have new ideas and goals - you need to develop great working relationships.
If you want to make great connections that really count, there are five things you need to work on:
- Increase your credibility
Credibility comes with transparency, engagement, and honest hard work.
- Find common interests
Dale Carnegie said, "You can make more friends in two months by becoming interested in other people than you can in two years by trying to get the other person interested in you."
- Be courteous
We all have a right to work in a cordial environment, and work flows more smoothly when the atmosphere and the people in it are pleasant. Put a smile on your dial, and be civil!
- Make others feel important
We all like to be recognised and appreciated. If you want to make friends and enhance your reputation as a great communicator, learn how to make others feel important.
- Show humility
Interestingly, very often the higher people rise and the more accomplishments they have, the higher their humility index. If you want to improve your relationships, practise humility. It's a strength, not a weakness.
Most people would agree that their satisfaction at work is largely derived from the way they, their colleagues and their clients communicate. As with any other endeavour, the more you put into it, the more you'll get back. When you start practising these basic success tools for making great connections, you will see the massive rewards they can bring, both personally and professionally.
Read more here and start practising these five steps to making great connections.


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Shirley’s closing words
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Enjoy March, and I'll see you again in about a month's time.
Shirley and the team at ST Training Solutions
Please feel free to forward this e-mail to family, friends, colleagues and clients. If you received this e-mail from a friend, subscribe here.
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In the News

The countdown is on to April, when it's time for our event of the year, ASSAP® 2010 at the Marina Mandarin Hotel. The big news is that we have had some great news from one of our sponsors - EVERY PARTICIPANT WILL RECEIVE A GIFT WORTH S$200! Yes, S$200!! And believe me, it's a great gift! We're keeping it under wraps for now, so you'll find out on 20 April - but only if you sign up!
What a fabulous programme we have lined up for you, with 8 international presenters at the main event on 20 April, plus these 3 one-day workshops on 21-23 April:
Hundreds of people have attended ASSAP over the last 5 years. Take a look at what these participants said about their experience:
"The conference is terrific and I've learnt lots from it. This is the best training conference I've ever attended."
Noriati Mohamat,Senior Admin,Carlton Marketing Group
"ASSAP is always a motivating conference."
Magdalene Oh, PA to CEO, Energy Market Company
Find out more about ASSAP® 2010 here, and sign up soon.
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