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Thank you to the many people who wrote in after our first 'new' e-newsletter last month congratulating us on the new book series. It's great to have your support. We've also received some fabulous testimonials for our first two books E-mail Etiquette and Present for Success. So do check them out here. This month, I'm very excited to announce two more books in the Success Skills series - Alison Lester and I thoroughly enjoyed working together on the book Communication: Your Key to Success; and our good friend and colleague Heather Hansen has written Powerful People Skills. These two books are really essential reads if you want to be successful in today's competitive business world. Our communication and people skills really are the main ingredients that can make a difference between success and failure! Just to whet your appetite, we've got some articles on these critical topics for you today. And don't forget, if you want a free e-book, Your Seven Steps to Success, written by all 3 authors of the first books in the Success Skills series (Heather, Shirley and Alison, pictured here) all you have to do is place an order online at www.STSuccessSkills.com. All the Success Skills books are just USD12 (S$17.40) if you order online, and delivery in Singapore is free!! And all copies will be signed by the authors too! Do let me have your feedback on the books, and at the same time tell me what other books you'd like to see in this series. See you again soon! Here's to your success! Shirley |
I'm particularly excited about the brand new book I've co-authored with Alison Lester. Communication: Your Key to Success is the very heart of the Success Skills series. Communication is our lifeblood, and our aim with this book has been to help you transform your communication skills, and reap the huge rewards these changes will bring. This article gives you a brief overview, and a taster of what you will find inside the book itself. Most people would agree that their satisfaction at work is largely derived from the way they, their colleagues and the clients communicate. The fundamental building blocks of successful communication involve being able to deliver a message clearly, engagingly, and to understand and appreciate other people's messages. This in turn leads to increased productivity and a sense of professional well-being. Human communication tends to be a complicated affair, however. It's layered with unclear expectations, undisclosed hopes, and unfortunate misunderstandings. More comfortable with sms? Many young people actually start their working lives not knowing how to communicate face to face with their colleagues, let alone with employers and clients. They are more comfortable sending text messages than they are speaking. Some people lack the confidence to speak up, while others are so overconfident that they don't know how to listen. Then they wonder why they aren't given more responsibilities and are overlooked for promotion. Read more of this article here » 
Hot off the press this month is Heather Hansen's book Powerful People Skills - How to form, build and maintain stronger, long-lasting relationships. In this article, we present our seven step plan to help you start increasing your likeability and developing great relationships. To learn much more about how to form, build and maintain stronger, long-lasting relationships, check out Heather's book. If we are honest, many of us would admit that we sometimes send an e-mail when we know it would be better to pick up the phone or walk over to a colleague's desk to pass on a message. Is it any wonder, then, that we have become less effective when we do open our mouths? However, personal interaction is at the heart of developing truly effective business relationships, and developing relationships is what will make us more successful. If you are to develop strong relationships, you need to make sure people are willing to interact with you. So being liked is certainly an advantage. Here's our advice for increasing your likeability and developing great relationships. Read more of this article here »
 
So, what do you think of this second issue of ST Success Skills? What do you think of our new website www.STSuccessSkills.com? I'd really love to hear from you. Please e-mail me at Shirley@STSuccessSkills.com with your comments.
See you next month. Please feel free to forward this e-mail to family, friends, colleagues and clients. If you received this e-mail from a friend, subscribe here. |
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