ST Training Solutions - Success Skills Series
Alison and Shirley
In this issue
- E-mail your way to the top
- Presentation anxiety
- Aha! Moment
from E-mail Etiquette
- In the News
- ST Success Tips
- Quote of the Month

Hello and welcome to the first e-newsletter from ST Success Skills. Remember you used to find me in your inbox regularly with 'Shirley Says'? Well I'm sorry that disappeared from your inbox some time ago. However, I can assure you that ST Success Skills is going to be much better, more content-rich, and will provide you with lots of tools, tips, guidelines and motivating advice to help shape the star in you!

I'm really proud to announce the recent publication of 2 great books: E-mail Etiquette (written by me) and Present for Success (written by Alison Lester). Published by Marshall Cavendish International, these books are the first in a series of books under the brand name of ST Training Solutions Success Skills. You can learn much more about them, see extracts from them, and of course order them, by visiting our brand new website www.STSuccessSkills.com. The website is a work in progress, and we will be adding to it constantly to bring you lots of help and motivation, success boosters, and much more!

In this inaugural ST Success Skills e-newsletter, we are bringing you articles on e-mail and presentation skills, to whet your appetite for these first 2 new books. You'll also find details of our upcoming live appearance in Kinokuniya on Saturday 13 June. It would be great to see you and your friends there, so please come along and say hello. You might also win a copy of our new books!

I hope you enjoy this issue of ST Success Skills, and will look forward to our monthly issues.

Go on! Start shaping the star in you!

Shirley Taylor


E-mail your way to the top
An article by Shirley Taylor, author of E-mail Etiquette

E-mail Etiquette

E-mail viruses make front-page newspaper headlines. They cost decent computer users a lot of money, they waste our time and energy, and they cause unimaginable distress to people all over the world. Could anything be worse? What about the damage that people are causing to themselves every day by taking e-mail for granted? The familiarity and convenience of e-mail is resulting in sloppy, careless habits that could ruin your business and your reputation just as surely as any e-mail virus.

Electronic mail is having a phenomenal effect on the way we communicate. E-mail is not just a quick, easy and relatively cheap way to keep in touch with family and friends. It has also become an essential tool in business, a fundamental part of the way in which we work. However the explosive growth of e-mail has created some problems, mainly because there have never been any guidelines on how to compose e-mail messages, no definitive guide to common standards and expectations among writers of e-mail. Consequently systems are being overloaded, communication is rampant, reputations are being damaged, feelings are being hurt and time is being wasted.

Read more of this article here »



Presentation anxiety
An article by Alison Lester, author of Present for Success

Present for Success

It's commonly said that most people in fact fear presenting more than they fear death, because they can't imagine what death feels like, but they can imagine what presenting feels like, and it feels awful! As a result, many people avoid presenting at all. This can have a very limiting effect on their careers, since they will have fewer opportunities for wider exposure, engagement and experience, which is very unfortunate.

But it is natural to dislike being on the spot in front of a crowd, or even in front of a few people in a meeting. What's interesting though is that there are actually a lot of people who make an effort to improve their presentation skills, but do so in unproductive ways. Let's look at one particular case.

Read more of this article here »



Aha! Moment
from E-mail Etiquette

Aha! Moment from E-mail Etiquette



Shirley

So, what do you think of this first issue of ST Success Skills? What do you think of our new website www.STSuccessSkills.com? I'd really love to hear from you.

Please e-mail me at Shirley@STSuccessSkills.com with your comments.

See you next month.
Shirley


What's new in July's issue of ST Success Skills?

Don't miss the launch of two brand new books:

- Communication: Your Key to Success
by Shirley Taylor and Alison Lester
 
- Powerful People Skills
by Heather Hansen


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In the News

Shirley Taylor and Alison Lester will be appearing LIVE at Kinokuniya in June. Don't miss this chance to meet the authors of E-mail Etiquette and Present for Success and get some useful tips on e-mailing and presentation skills.

Where? Kinokuniya Singapore
Main Store, Crossroads
When? Saturday 13 June 2009
What time?   3.30 pm to 4.30 pm

Will you be there?
Do let us know by e-mailing us at Shirley@shirleytaylortraining.com.

If you are on Facebook, you can also see our event page here.


ST Success Tips

Success Tip #1:
Make sure people can hear your voice and see your 'smile' in e-mail messages.

Success Tip #2:
Your silence speaks, your body speaks, your face speaks. Be aware of what you're saying when you're not saying anything!

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Quote of the Month

“Computers crash, people die, relationships fall apart. The best we can do is breathe and reboot.”

Carrie Bradshaw
from Sex and the City


ST Training Solutions

Workshops Coming Soon


23 June
Successful Business
Communication Skills

with Shirley Taylor and Alison Lester

24 June
Creativity at Work
with Alison Lester

24 June
Writing to Unhappy Customers
with Jolynn Chow

25 June
Speak up Successfully
with Heather Hansen

2 July
Success Skills for Secretaries and Support Staff
with Shirley Taylor

3 July
Emotional Intelligence at Work
with Leslie Choudhury


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