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E-mail your way to the top
An article by Shirley Taylor, author of E-mail Etiquette
E-mail viruses make front-page newspaper headlines. They cost decent computer users a lot of money, they waste our time and energy, and they cause unimaginable distress to people all over the world. Could anything be worse? What about the damage that people are causing to themselves every day by taking e-mail for granted? The familiarity and convenience of e-mail is resulting in sloppy, careless habits that could ruin your business and your reputation just as surely as any e-mail virus.
Electronic mail is having a phenomenal effect on the way we communicate. E-mail is not just a quick, easy and relatively cheap way to keep in touch with family and friends. It has also become an essential tool in business, a fundamental part of the way in which we work. However the explosive growth of e-mail has created some problems, mainly because there have never been any guidelines on how to compose e-mail messages, no definitive guide to common standards and expectations among writers of e-mail. Consequently systems are being overloaded, communication is rampant, reputations are being damaged, feelings are being hurt and time is being wasted.
Read more of this article here »

Presentation anxiety
An article by Alison Lester, author of Present for Success
It's commonly said that most people in fact fear presenting more than they fear death, because they can't imagine what death feels like, but they can imagine what presenting feels like, and it feels awful! As a result, many people avoid presenting at all. This can have a very limiting effect on their careers, since they will have fewer opportunities for wider exposure, engagement and experience, which is very unfortunate.
But it is natural to dislike being on the spot in front of a crowd, or even in front of a few people in a meeting. What's interesting though is that there are actually a lot of people who make an effort to improve their presentation skills, but do so in unproductive ways. Let's look at one particular case.
Read more of this article here »

Aha! Moment
from E-mail Etiquette


So, what do you think of this first issue of ST Success Skills? What do you think of our new website www.STSuccessSkills.com? I'd really love to hear from you.
Please e-mail me at Shirley@STSuccessSkills.com with your comments.
See you next month.
Shirley
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What's new in July's issue of ST Success Skills?
Don't miss the launch of two brand new books:
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Communication: Your Key to Success
by Shirley Taylor and Alison Lester
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Powerful People Skills
by Heather Hansen
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